Managing Inbound Campaigns

Inbound campaigns are campaigns where the initiative of contact is from the client to your company. A typical example of a inbound campaign is a Technical Support line.

In the Nubitalk portal you can:

Adding an inbound campaign

To add a campaign:

  1. In the Nubitalk homepage, click in manage

  2. Inside Manage, click inbound campaigns


  3. An inbound campaigns list will open, click to add a new campaign
  4. An inbound campaign wizard with multiple steps will open
  5. In the first step, you have to select the type of campaign you will have:
Note: Note that depending on your account you might have access to all types of campaigns, or just to Audio and Menu.

Editing campaigns

To edit a campaign: 

  1. Go to your campaigns list, as explained in the adding campaigns topic.
  2. The existing campaigns will appear:

  3. Click , under Actions, to edit the selected campaign. The campaigns wizard will open.
  4. Select the field you want to edit by clicking in the corresponding step:
  5. Edit the field and then click submit to commit your changes.

Deleting campaigns

To delete a campaign:

  1. Go to your campaigns list, as explained in the adding teams topic
  2. The existing campaigns will appear
  3. Click , under Actions, to delete the selected campaign
  4. A confirmation pop-up will appear:
  5. Click delete to confirm the deletion.
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