In the CDR reports window you can find entries with details for billing information for any interaction. Here you can find the following information about each interaction cost:
- Date - The date and time of an interaction.
- From - The phone number or origin of the interaction.
- To - The phone number that received the interaction.
- Duration - The total duration of the interaction.
- Total Cost (€) - The total cost, in euros, of the interaction.
Filtering the reports information
You have several criterion to filter the reports result. You can use the following to narrow your results:
- Define the period of time of reports you wanna see by clicking in both start and end dates and selecting your start and end date from the calendars
. - Choose a specific timezone by clicking in
and selecting a timezone from the drop-down. - Search for a specific interaction in the search box. To do it, type the desired terms in the search box and then click in the search icon
.