OneContactPortal is Collab's Cloud Contact Center answer to the needs of our customers. With it, you can tackle the challenges presented without huge investment or knowledge required.
OneContactPortal is a fully-featured omnichannel platform that combines Voice, Video, Chat, E-mail and Social Media campaigns management. You can address any type of communication with a single platform and keep your clients history all in one place.
Since OneContactPortal is fully browser-based, no coding skills or software installation are required. Just open the browser and you're ready to go!
Security is a major concern, so OneContactPortal is powered by Microsoft Azure, the most comprehensive set of certifications of any cloud service provider.
On the OneContactPortal's homepage you have: