OneContactPortal overview

OneContactPortal is Collab's Cloud Contact Center answer to the needs of our customers. With it, you can tackle the challenges presented without huge investment or knowledge required.

OneContactPortal is a fully-featured omnichannel platform that combines Voice, Video, Chat, E-mail and Social Media campaigns management. You can address any type of communication with a single platform and keep your clients history all in one place.

Since OneContactPortal is fully browser-based, no coding skills or software installation are required. Just open the browser and you're ready to go!

Security is a major concern, so OneContactPortal is powered by Microsoft Azure, the most comprehensive set of certifications of any cloud service provider.

 

On the OneContactPortal's homepage you have:

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