Devices are the physical phones associated with extensions.
On the Devices page, you can:
Devices list
The Manage devices window shows a list of devices created, along with the selected information about them:
On the devices homepage you can:
- Edit the information displayed
- Refresh the information displayed
- Filter the information displayed
- Reset an user password
- Delete an user
- Duplicate an user
To edit the information displayed:
- Click on
to open the settings pop-up:
- On the pop-up:
- Click on the check box of the information you want displayed.
- The selected columns have a
and are presented on a list on top.
- The unselected columns have a
and are present on a list below.
- Click SAVE to apply changes.
The information available for selection is:
Name | - | The device identification. |
MAC Address | - | The device unique identifier. |
Model | - | The SIP phone model. |
Description | - | The device description. |
Tip: Click on a device, from the list, to open that device configuration page.
Add Device
Click on to open the Create device pop-up window:
On the Create device pop-up window:
- Insert the device name (mandatory).
- Insert the device description (mandatory).
- Insert the MAC Address (mandatory).
- Select, on Model, the physical SIP phone, from the drop-down menu (mandatory).
- Drag an image file or click to upload an image file.
- Click CREATE to apply changes and close the pop-up window.
Note: To know how to use devices, click here.
Edit Device
Click on the device, on the list, to open the device Profile:
Edit devices allows you to:
- Edit the device information
- Edit the device profile
- Configure the device network settings
- See the device users
Edit device information
Click on to open the device pop-up window:
Fill in the information and click SAVE to apply changes and close the pop-up window.
Edit device profile
Click on to open the drop-down menu:
On the drop-down menu you can:
- Delete - Delete the auto-attendant.
Configure the device network settings
Click on to open the network settings pop-up window:
On the Network settings pop-up window:
- Insert the user password.
- Select the Administrator password.
- Select, on Use low bandwith code, if the device will use G729 codec or the best audio quality codec.
- Select, on Automatically assign IP address, if the device will use DHCP to assign IP address or if it will use the provided settings.
- If you select Use the following settings, the pop will expand:
- Insert the IP address.
- Insert the Subnet mask.
- Insert the Gateway.
- Insert the DNS server 1.
- If you select Use the following settings, the pop will expand:
- Click Save to apply the changes and close the pop-up window.
See the device usage
On the device usage you can see the list of users associated with this device.
Tip: Click on a user, from the list, to open that user configuration page.