Manage blocked lists

A Blocked List is a list of numbers or addresses that will not be contacted under no or certain circumstances. It is an access control system which denies entry to a specific list (or a defined range of numbers) of users or programs.

Management_BLockedlists_page.png

 

Click on Management_BLockedlists_createbutton.png to open the blocked list pop-up window:

Management_BLockedlists_createpopup.png

On the pop-up window:

  • Insert the list name.
  • Insert the list description.
  • Click SAVE to apply changes.
Note: To know more about using blocked lists, click here.

 

Click on User_profile_actions.pngto edit the blocked list profile:

Management_BLockedlists_profile.png

On the pop-up window you can:

  • Delete the blocked list

 

Click on User_profile_edit.png, on Block list details, to open the blocked list details pop-up window:

Management_BLockedlists_details.png

On the blocked list details pop-up window:

  • Insert the list name.
  • Insert the list description.
  • Click SAVE to apply changes.

 

Click on User_profile_edit.png, on Address, to open the address pop-up window:

Management_BLockedlists_address.png

On the address pop-up window, you can:

  • Create block list address:
    • Click on Management_BLockedlists_address1.pngto open the create address pop-up window:
      Management_BLockedlists_address1_popup.png
    • On the pop-up window:
      • Insert the address
      • Select the media type, from the drop-down menu.
      • Click SAVE to apply changes.
  • Import address file:
    • Click on Management_BLockedlists_address2.pngto open the import address file pop-up window:
      Management_BLockedlists_address2_popup.png
    • On the pop-up window:
      • Drag a csv file to upload.
      • Select if the first line of the file has headers.
      • Select the address type.
      • Click Import to proceed.
  • Click on Management_BLockedlists_cross.pngto apply changes and close the pop-up window.
Have more questions? Submit a request