Manage announcements

Announcements are pre-recorded audio messages that play, at a given time, to inform the client of something like opening or closing hours. 

On the Announements page, you can:

 

Announcements list

The announcements window shows a list of devices created, along with the selected information about them:

Management_announcements_homepage.png

 

On the Announcements homepage you can:

 

To edit the information displayed:

  • Click on settings_icon.png to open the settings pop-up:
    Management_announcements_settings_popup.png
  • On the pop-up:
    • Click on the check box of the information you want displayed.
    • The selected columns have a Settings_pop-up_check.png and are presented on a list on top.
    • The unselected columns have a Settings_pop-up_uncheck.png and are present on a list below.
    • Click SAVE to apply changes.
  • The information available for selection is:

    Name  -  The announcement identification.
    Type  -  The announcement type.
    Number of uses  -  The announcement usage.
    Public  -  The announcement accessibility.
    Interruptibily  -  The announcement repetition.
    Tip: Click on an announcement, from the list, to open that announcement configuration page.

 

To refresh the information displayed:

  • Click on Users_REFRESH.png.

 

To filter the information displayed:

  • Click on Users_filter.png.
  • Select a category from the drop-down menu.
  • On the selected category, click on Users_filtericon.png.
  • Select the desired itens.
Note: Click on Users_filternot.png to delete the filter.

 

To delete an announcement:

  • Select the announcement(s) by clicking on the row's checkbox.
  • On the top right-side of the screen, click on Users_delete.png to delete the announcement(s).
                        or
  • Click on Users_actions.png on the announcement's row.
  • Click on Delete from the drop-down menu.

 

Add Announcement

If you select Create Announcement, when asked to select an audio file, a pop-up window will appear:
Management_announcements_createpopup.png
On the Create announcement pop-up window:

  • Select the upload file type, from the drop-down menu.
    • Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
      • Insert the announcement name (mandatory).
      • Select the language, from the drop-down menu.
      • Select the voice, from the drop-down-menu.
      • Insert the announcement text to be converted to audio. (mandatory)
      • Click on Preview audio, to listen to the announcement.
    • Upload Audio or Upload Video:
      • Insert the announcement name (mandatory).
      • Drag and drop an audio file or click to upload the audio file.
  • Select if the announcement is available all users.
  • Select if the announcement plays in loop.
  • Click CREATE to save the announcement and close the pop-up window.

 

Edit Announcement

Click on the announcement, on the list, to open the announcement Profile:

Management_announcements_profilepage.png

Edit announcements allows you to:

 

Edit announcement information

Click on User_profile_edit.png to open the announcement pop-up window:

Management_announcements_profilepopup.png

On the Edit announcement pop-up window:

  • Insert the announcement name.
  • Select if the announcement is available all users.
  • Select if the announcement plays in loop.
  • Select the upload file type, from the drop-down menu.
    • Audio TTS (audio file created with a Text-To-Speech tool, currently powered by Bing Speech API) or Video TTS:
      • Insert the announcement name (mandatory).
      • Select the language, from the drop-down menu.
      • Select the voice, from the drop-down-menu.
      • Insert the announcement text to be converted to audio. (mandatory)
      • Click on Preview audio, to listen to the announcement.
    • Upload Audio or Upload Video:
      • Insert the announcement name (mandatory).
      • Drag and drop an audio file or click to upload the audio file.
  • Click CREATE to save the annoucement and close the pop-up window.

 

Edit device profile

Click on Users_actions.png to open the drop-down menu:

Management_BLockedlists_profile.png

On the drop-down menu you can:

  • Delete - Delete the announcement.
Note: Announcements can only be deleted when they're not assigned to a campaign.

 

See the announcement usage

On the announcement usage you can see the list of users associated with this announcement.

Management_announcements_usage.png

 

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