Domain customization

 

To customize your domain:

  1. Set your domain (e.g: *.example.com) to resolve to 52.232.68.147.
  2. Make sure your tenants access the portal through <tenant_name>.example.com (this way each tenant is served by each environment) . i.e.: zxc.example.com.
  3. Get a wildcard certificate (*.example.com) in .pfx format (private key included) or  a combination of: .key .crt and .pem.
  4. Submit a support ticket announcing your custom domain along with the extractables obtained in step 3.
  5. Wait for us to complete the request. Make sure you have someone in your IT team available for direct contact (Skype or Whatsapp) throughout the process.
Note: You can purchase your wildcard certificate on your DNS dealer. GoDaddy, for example, supplies wildcard certificates.

 

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