Auto-attendants

Auto-attendants allows you to monitor the available auto-attendants and the ongoing calls.

Autoattendants_home.png

The auto-attendants monitoring table displays the following:

Name  -  The name of the auto-attendant.
Ongoing call  -  The amount of ongoing calls per auto-attendant.
Longest ongoing call  -  The longest ongoing call per auto-attendant.
IdentityUserId  -  The auto-attendant identifier code.

 

On the Auto-attendants homepage you can:

 

To edit the information displayed:

  • Click on settings_icon.png to open the settings pop-up:
    Autoattendants_homesettings.png
  • On the pop-up:
    • Click on the check box of the information you want displayed.
    • The selected columns have a Settings_pop-up_check.png and are presented on a list on top.
    • The unselected columns have a Settings_pop-up_uncheck.png and are present on a list below.
    • Click SAVE to apply changes.

 

To refresh the information displayed:

  • Click on Users_REFRESH.png.

 

To filter the information displayed:

  • Click on Users_filter.png.
  • Select a category from the drop-down menu.
  • On the selected category, click on Users_filtericon.png.
  • Select the desired itens.
Note: Click on Users_filternot.png to delete the filter.

  

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