Using Nubitalk Call Center

Agents and Teams

• Managing Agents
• Managing Teams
• Agent Applications

Configurations

• Buying a Contact Center
• Configuring the Call Center
• Configuring Paypal payments from pre-paid Tenants

Inbound Campaigns

• Managing Inbound Campaigns
• Voice + ACD queue campaign
• Voice + Front-end menu (IVR) campaign
• Video campaign
• Chat campaign
• Facebook campaign
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Outbound Campaigns

• Managing Outbound Campaigns
• Power campaign
• Preview campaign
• Predictive campaign
• Contact Management and Execution