Using Nubitalk Call Center

Agents and Teams

• Managing Agents
• Managing Teams
• Agent Applications

Configurations

• Buying a Contact Center
• Configuring the Call Center
• Configuring Paypal payments from pre-paid Tenants

Inbound Campaigns

• Managing Inbound Campaigns
• Voice + ACD queue campaign
• Voice + Front-end menu (IVR) campaign
• Video campaign
• Chat campaign
• Facebook campaign
See all 9 articles

Outbound Campaigns

• Contact management API
• Managing Outbound Campaigns
• Power campaign
• Preview campaign
• Predictive campaign
• Contact Management and Execution