OneContactPortal

Product description

• OneContactPortal overview
• OneContactPortal's header and menu

Users & Teams

• Managing users
• Managing extensions
• Managing administratror
• Managing supervisors
• Managing agents
• Managing monitors
See all 7 articles

Monitoring

• Real-time
• Campaign monitoring

Campaigns

• Managing campaigns

Auto-attendants and Distribution groups

• Managing auto-attendants
• Managing distribution groups

Management

• Management
• Manage announcements
• Manage blocked lists
• Manage breaks and absences
• Manage business outcomes
• Manage call barring profiles
See all 17 articles

System

• System
• Manage phone numbers
• Manage roles
• Manage sites
• Manage component parameters
• Component Parameters list
See all 8 articles

OneContactFlow

• Managing flows
• Creating flows
• OneFlow nodes
• Adding variables